Services & Facilities

Our valet parking is more than just parking your car; it’s a guest service. We aim to create a warm welcoming environment on the way in and a problem-free goodbye on the way out. Simply drive up to the door and we’ll take care of the rest. Valet parking can be pre-booked and is charged at $30 per night. Please drive around the hotel into Mowbray Street and our porters will be there to greet you.

Our lobby has been specially designed as a private lounge where you can have a coffee in our espresso café or kick back and relax in comfy chairs around the fireplace. At 5 in the evening the espresso café transitions into a bar and guests can choose from a menu that stocks small dishes, cured meat platters, a comprehensive wine list, cocktails and craft beers.  

There really is no excuse for slacking off. Our fully equipped fitness room has the latest cardio and weight training equipment including an elliptical trainer, treadmill and exercycle, as well as a variety of free weights, a Swiss ball and an ab-roller. The heated lap pool (12.5 m x 2.5 m), spa pool and sauna are available to all guests to enjoy or wind down after a busy day, with flotation toys for the kids. The area is open between 5am and 11pm daily.

Fancy a late night snack? No problem. Want to change some money, arrange an early morning wake up call or pick up that last minute gift? If you need help with just about anything, talk to our front desk team. Our reception is open 24 hours so we’re always happy to help.

The Bolton Hotel is embracing new technology by installing iPad minis in all guest rooms equipped with a custom built Bolton Hotel App. The App gives guests access to all hotel information including the Compendium, ARTISAN room service menus and Fire Safety information.

One of our most valuable facilities is our friendly, helpful staff. If you’re in need of a taxi, they can tell you how much it will cost, hail you a taxi and explain to you their honest opinions about nearby attractions. We’re here to help you explore the city and wider regions. Ask about tours, transfers and anything else that takes your fancy.

The Bolton Hotel is proud to employ a member of the Hotel Concierge Society Les Clefs d’Or. You can recognize Concierge Clefs d’Or by the keys on the collar of their uniforms. These crossed gold keys are the symbol of guaranteed, quality service.

Concierge Clefs d’Or will accommodate every guest request humanly possible. Their services run the gamut from the mundane to the extraordinary, yet each request is fulfilled with vigor to the guest’s full satisfaction. Find out more.

We know that business travellers need to be able to send or receive important emails so we provide fast, free and unlimited WiFi throughout the hotel. There’s space to set up a workstation in your room or you can come down to the lobby, grab a barista coffee and work in our espresso cafe.