NEWS

Meet Bea

By Paul Johnson | 22 August 2023

Booking a hotel room should be a breeze, but it can often feel like a storm, surrounded by a sea of choices and uncertainties. We understand that the process comes with questions aplenty.

When will breakfast be served? Will you have time to enjoy the pool before checkout? Which room best suits your needs?

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MEET BEA: YOUR LIGHTHOUSE IN THE STORM

 

We're excited to introduce Bea, your virtual guide and beacon of assistance, here to ensure that booking your trip is a journey of smooth sailing.

Bea, short for Beacon, is our knowledgeable AI chatbot designed to make your experience on our website smoother and stress free.

ASK BEA ANYTHING
While most answers can be found within the depths of our website, engaging with Bea can expedite your quest for information.

Have questions about our facilities, services or restaurant menu? Just type your question and Bea will search through our knowledge base and provide you with an accurate and timely answer.

We're continually training and improving Bea's knowledge so there may be occasions when Bea doesn't have the answers. Rest assured our team are always available by email at [email protected] or call +64 4 472 9966.

Start chatting with Bea today. Just click the icon in the bottom corner of the screen and ask Bea anything.