Cancellation policy: Cancellations will receive no penalty up to 6pm on the day of arrival, with the exception of bookings made on an Advance Purchase discount which require 100% pre-paid and non-refundable. Cancellations made after 6pm on the day of arrival are subject to one night’s accommodation charge. If a guest fails to arrive at the hotel for a booking without prior notice of a cancellation they will be subject to one night’s accommodation charge and any remaining nights of their reservation will be cancelled. Specific cancellation policies apply to Event Dates and will be notified to guests at the time of booking.

Refund policy: If any guest should require a refund, a request will need to be made to the Bolton Hotel directly. Refunds will only be made to the credit card supplied at the time of booking.

Privacy policy: The Bolton Hotel only collects personal information knowingly provided by the guest. No personal information is shared or disclosed with any person or party outside of the Bolton Hotel, except for suppliers contracted to assist with managing bookings who are also legally obliged to maintain confidentiality. We collect personally identifiable information primarily to contact you with email updates and news about the Bolton Hotel. If you do not wish to receive this correspondence please let us know.

Special Date and Event Information:

           All Blacks - 15th September 2018 - 100% non-refundable deposit taken at the time of booking.

Booking Terms and Conditions:

Please note that by confirming your booking you agree to all the following terms and conditions. Your booking is only confirmed when you receive a confirmation email. If you do not receive a booking confirmation by email please contact the hotel directly.

The credit card provided will not be charged in advance*, but is held as security for your reservation and utilized for any applicable cancellation or non-arrival fees. If the card holder will not be present at the time of check out, you will need to complete a Credit Card Authorisation Form, please contact the hotel for further information.
*If your booking is an Advance Purchase Rate Package, pre-payment is required. The full rate will be charged to the credit card provided.

We reserve the right to cancel or amend your booking in the event of a software, website or system error which results in the display or communication of an incorrect room rate or other incorrect details relating to your booking. We will advise you as soon as possible in the event of such an error.

The Bolton Hotel pre-authorises all credit cards on the day of arrival to check for validity and sufficient funds. Pre-authorised cards are held as security for your reservation.

All payments by credit card will incur a 2% transaction fee. (Payment by Cash, Eftpos or Debit Cards does not incur transactions fees).

All guests must fit into existing bedding, no rollaway beds are provided. Portable cot/cribs are available on request and are charged at $10 NZD incl GST per night.

No pets allowed. Sight dogs are exempt.

The Bolton Hotel is a 100% non-smoking property, there are ashtrays provided for guest use in the covered drive through outside the Hotel lobby. A $500 cleaning fee will be charged for any guests found to be smoking inside the Hotel.

Valet parking is available and charged at $30 NZD incl GST per vehicle per night. Size restrictions apply, please contact the hotel directly if you require parking for an oversized vehicle; e.g. Campervan.

All prices are in New Zealand Dollars and include GST.